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tv   [untitled]    May 26, 2013 3:00am-3:31am PDT

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reach [inaudible] based on market trends in discussion with the cruise /eupbl dust /treu. this will result in 140 cruise days with the date prior to the ship call being blocked for the preparation for the ship call. in a worst case scenario because there are going to be many times where there are multiple ship calls in one day or multiple ship calls one day after the other. there will be 125 event days available. that leaves room for 80 events per year that could scheduled in worst case scenario. we have much work and marketing to do. event bookings will then be taken starting about 17 /pho*pbtds in add /srapbsz and confirmed a
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year in advance. there could believe some very large events that could be booked and confirmed prior to that, but we're using an average of what could happen. pier 35 south and north, which was recently upgraded. we want to keep pier 35 alive and well. we think taking steps [inaudible] /twaoepbl pier 27 and pier 35 will be a good idea as it will need to be used more frequently than not. a small print here -- i wanted to show as we talk about business development. we take a proactive and system
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atic approach to business development. we have a year round commitment from princess cruises. we want to maintain that. we need to ex/phrapbld to other clients and so on and so to the. so i wanted to show the systematic approach that we will take to business development. here's a simple chart. what we do believe is that there is potential for 120
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calls a year to be reached. we think that if that potential is accomplished, there will be still a large portion from princess cruises, but there needs to be a strong effort to capture other companies with large deployments either being ncl or royal caribbean or a combination to be able to achieve it. there needs to be an annual review [inaudible] aligned changing market conditions, infrastructure and equipment requirements, any related investments. renewal and updating of kpi's. we believe that this needs to take place yearly, as well as a
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business /aeu /hraoupbment effort. we want yearly to very /tpeu that crews, special /e events are properly aligned. are we in fact able to schedule the amount of events we want to schedule? obviously interface with san francisco travel association and major destination management /kpaepbls that are key to be able to market and attract special events. i'd like to thank you for your time. >> thank you. are we going to hear both presentations and then take public comment?
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what's the process? >> i believe the process is you would question each of the teams as they come up. >> so at the moment, i have two public comment cards so we'll take them first. >> i personally think we should hear both. >> yeah /-fp we were going to hear both and then you can do your public comment. >> fine. >> with that let me introduce ports america. manny could you help -- this is with [inaudible] sanchez, i believe.
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>> quick introduction. my name is steve, vice president of ports america. i'd like to thank everybody for hearing us today. wanted to introduce you to our two partners in this venture. >> good afternoon. i'm brett, president of column bee columbia hospitality. >> i'm with convenient parking and i've been in business 21 years. thank you. >> so we'll run through our /aeu agenda today. if we can
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get started with that. ports america is the largest term gnat operator in the united states today. our cruise division manages and operates the manhattan cruise terminal, maintenance parking, security, special events, et cetera we've been doing that with the city of new york since 997 -- 1997. we provide cruise services in portland, maine, boston massachusetts and our partners in virginia and miami. we have a number of awards that have been bestowed upon us
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at the sea trade event that's held every year. back in '11, back experience at manhattan terminal, most efficient terminal operation. >> as i said i'm representing columbia hospitality. we've been in business for 17 years. we're based in seattle, washington. we operate 27 different properties in the west /erpbl united states, ploy
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cruise terminal and event center at pier 66 and cruise terminal at 91 as well as the world trade center see at /ul all for the port of seattle. thank you. >> like you say, convenient parking has been in business for 21 years and we are proud to say that convenient parking has the highest experience in event management, event parking in the city and county of san francisco. we've been in business since 1993. when it comes to [inaudible] garage we have managed this garage for many years and that give us the
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exposure and experience to have managed over 92 events annually that's held by this center. as well as for the new year's and the different events. so >> just a quick photo of some busy days of both manhattan and los los angeles. our management plan consists of running our facility [inaudible] that's going to be there. looks very lovely from all the drawings that i i've
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seen. we see that the best opportunity for cost reductions based on what we've been able to look apt in running some of our financial models is in the area of security something we've been very successful in reducing some very big costs in manhattan. cruise ships do get the priority just like most cruise facilities, but we do boast very fast turning times for turning ships out in less than seven hours. we're sailing ncl calls which deploy year round out of manhattan by no later than 3:00 pm nowadays. and our marketing plan includes a kick off symposium
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and to continue marketing the facility on an annual basis with more symposiums. we are looking at opportunities for shorter cruises out of san francisco. we seem to see that trend occurring more on the west coast at this time. >> on the e vents side it's really simple. we want to blow people away. we want to connect emotionally. we want them to be screaming about your new facility and we start by really digging in and getting to understand your vision and what you want to be the outcome to be delivered and then we have our own processes. it's really simple. we attract, we select, we train and we motivate by inspiring and empowering the team members that we have on staff. we
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create incredible events, we engage the community and the local business units to really embrace this special facility you have and maximize its utilizization. we learned how to partner with companies that are standing today and our port representatives to get the best out of the facility. >> on the parking side of this event, the most important thing is to be fully informed about the kind of event that's going to take place. what kind of event it's going to be will give us a good coordination that will have a good fluidity
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on traffic and congestion. with that, that's how we will approach our parking and our responsibilities. >> again, more visual. some of the special events that our teams are running on a routine basis. on utilizization of the space, cruise operations have the priority. we pride ourselves at our facilities to be able to maximize the usage and be creative and find
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/khr-bgs flexibility [inaudible] in new york city to be able to get in, set up to a point and then [inaudible] and allow a cruise ship to work and then come back in and set up. a lot of times with over 200 plus calls at the facility, we're on very tight turn arounds and it's a credit to the team, operations and security that are able to coordinate these things with a lot of these special events. we've worked closely with the cruise lines and the new york city edc who /oepbls the property and the super bowl committee who is hosting the super bowl in 2014. we will be hosting a number of events
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leading up to the super bowl and we're extremely excited about that. >> as i mentioned before and it's detailed in our rfp response, we have quite a bit of experience and quick turn arounds for events and in fact most of the e vents and the two listed here were turning around between when a cruise ship [inaudible] as acknowledged in the earlier presenter and in our rfp, but they are fluid and they change and you need a back up plan for that so we take that into consideration as well. our sales effort will be focused on identifying groups and uses for the facility that are in those non peak periods. there's times when cruise ships
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aren't going to come in. we're going to build around that. we're going to find /thoelz community events, create our own events, utilize indoor and outdoor space you've provided to really utilize the space. >> once a parking operator knows what the turnout's going /tobg, to be, we have experience in converting parking lots into different --
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it stays since february and in the backdrop that's on the south side of manhattan, but on the north side you see the carnival splendor so a lot of diversity in the types of special events, but these types of unique circumstances or events and birthing agreements that can be creating and generate a reasonable amount of revenue, /es especially a super mega yacht that will stay around. >> we have extensive experience
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in balancing crews and events to maximize facility utilizization. we also are the only [inaudible] that is directly managing parking operations, although in this model it would be a little different, but we have the exper cease to oversee that. with a good deal of understanding of how it works. we have the largest provider of security services in new york. safety and security are the corner stones of our business
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everywhere. we have an in-house process excellence team. it's a team that's coming in looking for continuous ways of waste and how to fix this. this is mainly in boston and manhattan, be/w*er hat we're looking at a charter in la right now as well. >> when you're considering this team, it's not the fact that i am local business. it's not only that i'm a local business
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that's been in business for many years, but also because of the exposure that convenient parking had in managing city parking with a spotless record. we have also been recently awarded four of the biggest garages for the city -- managing golden gate japan center as well as [inaudible] garage with our partners so we have the experience in parking management and especially focused on the [inaudible] garage experience that has different events, as well as the local street festival.
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>> as far as differentiating factors for columbia hospitality, you'll find that we have consistently delivered results with all of our facilities. we will be 100 percent focused on delivering results for your facility. we will report that in the rfp. and with due respect to the other team, you get a much more diverse and broad ability to deliver with the combination of convenient parking being a highly acclaimed local parking entity. and then ports america and columbia hospitality, which
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both bring cruise terminal operations and event operations and has been identified in all the publications and materials. it needs to be a balanced approach. >> thank you. >> we feel like we're the team doubling down. >> you're well past your time. >> one sense sentence -- i wanted to thank my cruise team who made the trip out here and is well supporting us from new york and los angeles. >> now we do have public comment. first up is [inaudible]. sorry if i mispronounced your name. after
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that, katherine hooper. we appreciate your comments being as concise as possible. >> thank you. i manage the north point shopping center. imperial parking came to us about 12 years ago. we were probably one of their first other contracts other than the giant's commission and we took a chance. we are on our fourth renewal with imperial parking.
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our parking lot has 750 thousand visitors a year, we've gone through two equipment upgrades successfully. they've reduced our expenses and in some cases tripled our revenue. we were very very happy with imperial parking and we intend to continue with them and look for continued growth. they're flexible, they're around for fleet week and the fourth of july, which are the most high pressure events i think the warf has. and they continue to operate our garages under a management agreement, a license agreement and they're both very different. we have different ways of capitalizing on our revenue. i can't think of a better group right now to manage events and the
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unpredictability of what happens in the warf and the area. so if you have any questions or you need any other information, i'm available for anybody to call me or visit. >> thank you. katherine hoop every and [inaudible] thompson. >> i'm katherine hooper and to establish my credentials, i'm a local girl born raised here. i work for three of the finest cruise companies afloat and made a segue several years ago [inaudible] /-fpt you have a really challenging decision
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ahead of you and a really important one. it's nice to see that we have two such qualified con -- working on cruise ships and i can tell you that thanks to -- when you come to make your decision, i think it's very important and both of [inaudible] i think it's very important to factor in a couple of elements. one, is continuity. this is not an easy port to work in. i've had
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the /phrerbl sure in my career -- we are a challenging /porpt because of our geography and our facility. but having watched metro evolve over the years, [inaudible] quality cruise calls on this port because we are an expensive port. like it or not, we are an expensive port to work into. so continuity is very important. i think that even though we are one country in america and you'd like to think that customs and border patrol attest continuity, it /aos not true. every port in the united states seems to work a little bit differently so continuity and relationships are very important to whoever end up
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being selected by your group to manage it. this has been a real /treupbt to the metro services evolution with time -- we have tremendous consensus with union labor, security, with cash /ral labor, with customs and border protection, with the u.s. coast guard, the san francisco police department, fire department and a host of vendors and suppliers. relationships are important. overruling everything is the need for safety, come /praoeupbls -- compliance [inaudible] we want to make sure that a company can deal deal with the u.s. navy that's going to come and bail us out. thank you. >> thank. you
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>> my name is michael thompson. i'm a business representative for teamsters 665. we believe that impark is a reputable company. local 665 believes that impark would be an excellent choice to manage the /kraoutz terminal parking assignment. >> thank you. >> how you doing. thank you very much. i'm here represen